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My first experience giving corrective feedback did not end well. It was just two days after a course where I’d been shown the five step process for giving feedback, and told that giving ...
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Posted on 07 March 2011
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By the end of Tuesday I had two job offers in front of me, and I had to make a decision by the end of the week. But I’m a terrible decision maker. What I have though is a great trick that...
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Posted on 28 February 2011
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Emails are very easy to misinterpret. When someone reads an email you've sent them, it's up to them to work out the tone of voice you are using. If they choose the wrong tone, then your ...
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Posted on 05 February 2011
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Voicemail has been around for much longer than texting, email or mobile phones, but is it still the most poorly used communication method? Here's five tips to improve your message etique...
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Posted on 17 March 2010
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If a leader is a Human Decision Making Machine, how does he get the raw material to feed the machine? By listening and asking questions. Here's some tips.
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Posted on 03 March 2010
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Four great tips to make the personal notes you take in meetings much more useful and efficient.
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Posted on 25 February 2010